FAQ

Frequently Asked Questions

Find answers to common questions about our DNA testing services, process,
pricing, and privacy.

FAQ

Frequently Asked Questions

Find answers to common questions about our DNA testing services, process,
pricing, and privacy.

General Questions

What is the difference between legal and informational DNA testing?

Legal (court-admissible) testing follows a strict chain of custody with witnessed sample collection, making results acceptable in court, for immigration, or child support cases. Informational testing provides the same scientific accuracy but is collected privately and is for personal knowledge only.

How accurate are your DNA test results?

All testing is performed by AABB-accredited laboratory partners using validated scientific methodologies. Paternity tests typically provide a probability of paternity of 99.99% or higher when the tested party is the biological parent.

How long does it takes to get results?

Standard turnaround is 3–5 business days after samples reach the laboratory. Rush processing is available for an additional fee. Turnaround times may vary based on sample quality and test complexity.

Do you perform the lab analysis in-house?

We are a certified collection and service center. Sample analysis is performed by our nationally accredited laboratory partners, ensuring the highest standards of scientific accuracy and legal admissibility.

Sample Collection & Process

What does sample collection involve?

Most DNA tests use a simple, painless buccal (cheek) swab. The process takes just a few minutes. For prenatal paternity testing, a blood draw from the mother is required.

Do you offer mobile collection services?

Yes! We offer mobile DNA collection throughout Hampton Roads, Northern Virginia, and Maryland. Our certified collectors come to your home, office, or a location of your choosing.

What should I do to prepare for my appointments?

Avoid eating, drinking, smoking, or chewing gum for at least 30 minutes before your appointment. Bring a valid government-issued photo ID for legal tests. For informational tests, no ID is required.

Can I test without the other party knowing?

Informational (non-legal) tests can be performed discreetly. However, legal tests require all parties to be present and provide identification. We handle all cases with the utmost confidentiality.

Pricing & Payment

What payment methods do you accept?

We accept credit and debit cards, HSA/FSA, CashApp, and offer Buy Now Pay Later options through Klarna and Afterpay. Payment plans are also available for qualifying services.

Are your prices fixed

Pricing may vary by region and service complexity. Our Hampton Roads area is the base market, while Northern Virginia and Maryland pricing may differ. Contact us for a personalized quote.

Is a deposit required to book?

Yes, a deposit is typically required to secure your appointment. Please note that all payments are non-refundable once samples have been collected, and cancellations require 24-hour notice to avoid forfeiting deposits.

Results & Privacy

How will I receive my results?

Results are delivered securely via email or through a private online portal. For legal tests, hard copies can be provided and sent directly to courts or attorneys upon request.

Who will have access to my results?

Your results are strictly confidential. Only the tested parties (or legal guardians of minors) receive results. We never share results with third parties without your written consent.

Can DNA test results be used in court?

Only legal (chain-of-custody) tests are admissible in court. Acceptance of results is ultimately determined by the court or government agency. Our legal tests meet the standards required by most courts and agencies.

Still have questions?

General Questions

What is the difference between legal and informational DNA testing?

Legal (court-admissible) testing follows a strict chain of custody with witnessed sample collection, making results acceptable in court, for immigration, or child support cases. Informational testing provides the same scientific accuracy but is collected privately and is for personal knowledge only.

How accurate are your DNA test results?

All testing is performed by AABB-accredited laboratory partners using validated scientific methodologies. Paternity tests typically provide a probability of paternity of 99.99% or higher when the tested party is the biological parent.

How long does it takes to get results?

Standard turnaround is 3–5 business days after samples reach the laboratory. Rush processing is available for an additional fee. Turnaround times may vary based on sample quality and test complexity.

Do you perform the lab analysis in-house?

We are a certified collection and service center. Sample analysis is performed by our nationally accredited laboratory partners, ensuring the highest standards of scientific accuracy and legal admissibility.

Sample Collection & Process

What does sample collection involve?

Most DNA tests use a simple, painless buccal (cheek) swab. The process takes just a few minutes. For prenatal paternity testing, a blood draw from the mother is required.

Do you offer mobile collection services?

Yes! We offer mobile DNA collection throughout Hampton Roads, Northern Virginia, and Maryland. Our certified collectors come to your home, office, or a location of your choosing.

What should I do to prepare for my appointments?

Avoid eating, drinking, smoking, or chewing gum for at least 30 minutes before your appointment. Bring a valid government-issued photo ID for legal tests. For informational tests, no ID is required.

Can I test without the other party knowing?

Informational (non-legal) tests can be performed discreetly. However, legal tests require all parties to be present and provide identification. We handle all cases with the utmost confidentiality.

Pricing & Payment

What payment methods do you accept?

We accept credit and debit cards, HSA/FSA, CashApp, and offer Buy Now Pay Later options through Klarna and Afterpay. Payment plans are also available for qualifying services.

Are your prices fixed

Pricing may vary by region and service complexity. Our Hampton Roads area is the base market, while Northern Virginia and Maryland pricing may differ. Contact us for a personalized quote.

Is a deposit required to book?

Yes, a deposit is typically required to secure your appointment. Please note that all payments are non-refundable once samples have been collected, and cancellations require 24-hour notice to avoid forfeiting deposits.

Results & Privacy

How will I receive my results?

Results are delivered securely via email or through a private online portal. For legal tests, hard copies can be provided and sent directly to courts or attorneys upon request.

Who will have access to my results?

Your results are strictly confidential. Only the tested parties (or legal guardians of minors) receive results. We never share results with third parties without your written consent.

Can DNA test results be used in court?

Only legal (chain-of-custody) tests are admissible in court. Acceptance of results is ultimately determined by the court or government agency. Our legal tests meet the standards required by most courts and agencies.

Still have questions?

Get In Touch

Ready for Answers?

Whether you need in-lab testing or a mobile visit, our team is ready to help.

All inquiries are handled with complete confidentiality.

CALL US

(757) 800-7301

EMAIL

ADDRESS

739 High Street #102, Portsmouth, VA 23704

HOURS

Mon–Sat: 8AM – 5PM

739 High St #102, Portsmouth, VA 23704, USA

Get In Touch

Ready for Answers?

Whether you need in-lab testing or a mobile visit, our team is ready to help.

All inquiries are handled with complete confidentiality.

CALL US

(757) 800-7301

EMAIL

ADDRESS

739 High Street #102, Portsmouth, VA 23704

HOURS

Mon–Sat: 8AM – 5PM

739 High St #102, Portsmouth, VA 23704, USA

RAPID RESULTS

DNA Laboratories

Answers You Can Trust. Results You Can Act On.

Partners with nationally accredited laboratories.

CONTACT US

(757) 800-7301

739 High Street #102, Portsmouth, VA 23704

© 2026 Rapid Results DNA Laboratories. All rights reserved.

RAPID RESULTS

DNA Laboratories

Answers You Can Trust. Results You Can Act On.

Partners with nationally accredited laboratories.

CONTACT US

(757) 800-7301

739 High Street #102, Portsmouth, VA 23704

© 2026 Rapid Results DNA Laboratories. All rights reserved.